All Parts Pool and Spa respects your right to privacy and discloses this privacy statement so that you may be advised of what information we gather from you on this web site, how we gather it, and what we do with it after we gather it. We are honored by your decision to do business with us, for we know that your trust that we will take only that information we need, that we will use it in an honest and ethical manner, and that we will properly safeguard that information from other parties.
There are two types of information that is collected from you: active information and passive information.
ACTIVE INFORMATION offered to us such as your name, address, phone number, email address, financial information, and login/password information is given to us when you register and log in as a customer and then proceed to order products and services from us. We ask you only for that information which is necessary to fully process and keep a historical record of your transactions.
PASSIVE INFORMATION is collected without your active input when you visit our website. This includes the use of various kinds of tracking technologies such as cookies and single-pixel GIF’s which record your computer’s IP address, your ISP, and a record of the pages you visited on our website during your last visit. These cookies and single-pixel GIF’s do not track activity on websites other than our own.
We use your information to make sure that your shipments arrive consistently at the proper destination and that we have the means to properly communicate with you when there is a need to do so. We might have a need to contact you about your shipment or your account and we may also want to advise you of new products and services available from our company. We also track what parts of our website are used the most in an effort to bring you the most beneficial content possible. We will make the information we collect available to outside parties when we have to contract with them to facilitate our business transactions with you. Examples of such parties might be Federal Express, United Parcel Service, the US Post Office, our credit card processing vendor, and our website administrators. We also might be legally compelled to share this information with various law enforcement and other governmental agencies whose lawful investigations require it.
We will not give or sell your information to outside third parties for purposes of market research, advertising campaigns, or other activities not related to supporting your transactions with us.
If you maintain a current login ID and password with us, we have collected and stored the active information except financial and will use it in the manner described above. As a legitimate customer, by creating, submitting, and paying for products and services on this website, you are allowing us to collect information about you and are allowing us to contact you by mail, phone, fax, or e-mail regarding matters that pertain to our business relationship.
With the proper login ID and password, you have access to your account information and transaction history. Through this website, you have the ability to change basic account information such as your contact name, billing address, and shipping address. If you find errors in your transaction history or have any concerns about our business relationship, you may contact us by e-mail or phone using the information provided on the contact us page.
All Parts Pool and Spa is dedicated to the security of the information we collect from you. We have employed the latest technology and procedures to make sure that your data is not compromised.